At Ross Elliott Jewelers, we prioritize transparency and quality in every jewelry repair. Our associates begin with an initial inspection to provide an estimated cost, but if additional work is identified after a thorough cleaning and inspection by our jeweler, we’ll always contact you for approval before proceeding.

While most repairs are completed in-house, some may be sent to the original manufacturer for specialized care. If this is necessary, we’ll seek your approval before shipping.

Every piece undergoes a meticulous quality control process to ensure repairs meet our high standards. Once complete, we’ll notify you through your preferred contact method.